http://pmorganbrown.com/2010/01/25/the-process-matters/ A Work in Progress Sat, 14 Apr 2012 09:15:00 +0000 hourly 1 http://wordpress.com/ http://pmorganbrown.com/2010/01/25/the-process-matters/#comment-367 Tue, 26 Jan 2010 23:09:17 +0000 http://www.pmorganbrown.com/?p=286#comment-367 What a wonderful observation. I enjoyed your post immensely and I couldn't agree more.

]]> http://pmorganbrown.com/2010/01/25/the-process-matters/#comment-368 Tue, 26 Jan 2010 23:02:53 +0000 http://www.pmorganbrown.com/?p=286#comment-368 Morgan, I love your ability to take a typical circumstance, experience or occurrence in your life, digest it, and feed it back to us as a completely relatable and actionable business tip or strategy. Thank you for being YOU!

]]> http://pmorganbrown.com/2010/01/25/the-process-matters/#comment-369 Tue, 26 Jan 2010 21:23:57 +0000 http://www.pmorganbrown.com/?p=286#comment-369 Yes. Great example. A good customer experience almost always trumps a perfect outcome or product. And a poor customer experience can totally spoil a perfect product. Love how you show us the process you went through to reach this insight. hehe

]]> http://pmorganbrown.com/2010/01/25/the-process-matters/#comment-365 Tue, 26 Jan 2010 17:09:17 +0000 http://www.pmorganbrown.com/?p=286#comment-365 What a wonderful observation. I enjoyed your post immensely and I couldn't agree more.

]]> http://pmorganbrown.com/2010/01/25/the-process-matters/#comment-364 Tue, 26 Jan 2010 17:02:53 +0000 http://www.pmorganbrown.com/?p=286#comment-364 Morgan, I love your ability to take a typical circumstance, experience or occurrence in your life, digest it, and feed it back to us as a completely relatable and actionable business tip or strategy. Thank you for being YOU!

]]> http://pmorganbrown.com/2010/01/25/the-process-matters/#comment-363 Tue, 26 Jan 2010 15:23:57 +0000 http://www.pmorganbrown.com/?p=286#comment-363 Yes. Great example. A good customer experience almost always trumps a perfect outcome or product. And a poor customer experience can totally spoil a perfect product. Love how you show us the process you went through to reach this insight. hehe

]]>